IAT-334: 04 Scenarios

Scenarios

Lecture outline

In this week's lecture we will be revisiting design thinking and how scenarios play into it.

Scenarios

Close all laptops please! (Back row is excluded)

A UI Sketch for login screens
Is this one feature?
A UI Sketch for login screens
Is this one feature?

A Feature

For the purpose of our course, a feature is a distinct function available in our application.

Who are you designing for?

Personas

Remember that personas are meant to help you during your ideation. Ensure that:

Types of Goals

End Goals: What a user is trying to do. Made up of a series of tasks to reach a result.

Experience Goals: The type of experience a user may wish to have while in pursuit of their end goal. Often subjective.

Life Goals: Influence on other goals. Often drives the why a user is using a particular system in the first place. Drives decisions.

Types of Goals

An example

End Goals: I want to find dog to pet.

Experience Goals: I want to find a dog to pet fairly easily, while not seeming like a creeper for wanting to pet someone else's dog.

Life Goals: I'm trying to conquer my fears. I have been afraid of dogs since I was a child, but really don't want to be scared anymore.

Keeping it Specific

The more specific you can be about who you are designing for, the better the final result.

This does not mean you will only ever design for one user. Bringing in new users is possible by creating features specific to them.

Goals and Interactions

As part of looking at your results you should try to identify potential touchpoints; a point of interaction between a person and our interface.

Goals and Interactions and Context

Your reading this week talked about 'digital context'. In particular there was a discussion about real and digital mail: What were some of the questions or concerns around sorting digital mail?

Generating Ideas

For your project, you are generating new features, not revising existing ones. This being said, your new features must seamlessly integrate into the existing interface.

What is the first rule of fight club generating ideas?

What is the second rule of fight club generating ideas?

Ideation

In this step, we want to generate ideas based on a primary user. The ideal here is to come up with key questions around design, goals, and issues.

Consider framing questions as a what, why, or how. For example "Why might they choose our app?" or "How can our app help fulfill our user's life goals?"

Group-on Time

Please form groups as indicated on the boards. As a group, identify a primary user you want to focus on for in-lecture today.

You have 2 minutes.

Group-on Time

As an individual in your group, come up with as many key questions around design, goals, and issues as you can in the given time. Place each individual question on a post-it.

You have 5 minutes.

Group-on Time

As group, map out the affinities in your post-its to come up with themes. Do not throw out duplicates, use them to illustrate categories as needed.

You have 8 minutes.

Group-on Time

As an individual in your group, come up with as many opportunites for design interventions as possible. Place each individual idea on a post-it.

You have 5 minutes.

Group-on Time

As group, map out the affinities in your post-its to come up with themes. Do not throw out duplicates, use them to illustrate categories as needed.

You have 5 minutes.

A Feature

A feature is a distinct function available in our application.

Task Flows

With a task flow, we are looking to answer how an experience is meant to work, including the transitions to help us understand the flow through the application.

Task Flows Process

  1. Setting a starting point.
  2. Considering which direction it is meant to flow.
  3. Figuring out alternate routes.

Getting Into Scenarios

Scenarios are about adding in more details to our task-flows. We want to describe in detail what users do in an interaction, and specifically why they do it. As part of your deliverables for next week, you will be coming up with such a short story showing the motivation and goal in using the interface.

Scenarios Should

We need our scenarios to:

Context Scenarios

These types of scenarios are meant to put us in the context of the user. They usually answer:

Key Path Scenarios

These types of scenarios are meant to lead us through the main route of the user. They usually answer:

P02: Feature Design

Any questions?

UI Sketchbook

Sketch #4

Sketch out three different animations that help to illustrate each of the following (individually):

In This Week's Labs...

You will be presenting on your initial research for P02.

In Next Week's Lecture...

Pattern libraries, working with and without them. Also, a quiz.

Quiz

Things to note

Contacting Andrew

Options: